(Off-topic) Can't say I am surprised, Verizon.

Kinja'd!!! "AdverseMartyr" (ewilliamson)
02/05/2015 at 21:31 • Filed to: None

Kinja'd!!!2 Kinja'd!!! 5

So I saw this article and went to visit VW website.

!!! UNKNOWN CONTENT TYPE !!!

Sure enough there was an option for my exact plan and when I re-selected my plan it came up as switching to a cheaper plan.

That's pretty shitty, Verizon. Rather than just changing the price in your computer for a plan you made an entirely new plan which is exactly the same only cheaper.

Every existing customer would have thought customer service was great if they received a text saying, "We just dropped your cell phone plan's price. You don't need to do anything. Your Welcome and Thank You for being a customer."


DISCUSSION (5)


Kinja'd!!! Phyrxes once again has a wagon! > AdverseMartyr
02/05/2015 at 21:40

Kinja'd!!!1

That would require them to care about consumers....


Kinja'd!!! spanfucker retire bitch > AdverseMartyr
02/05/2015 at 22:14

Kinja'd!!!0

Shit like this is why I'll never go back to cellular contracts.


Kinja'd!!! HammerheadFistpunch > AdverseMartyr
02/05/2015 at 22:36

Kinja'd!!!0

unless you are a loyal customer it turns out, cause you were already getting it. still, whatever Verizon offers is hardly worth it, im on hold with them right now and every. single. time I call its a new adventure in what the hell is going on over there.


Kinja'd!!! William Byrd > AdverseMartyr
02/06/2015 at 08:11

Kinja'd!!!0

I think we just got a flyer in the mail about this. I saved it, assuming there was a catch but intending to look into it. Good reminder!


Kinja'd!!! Hey, y'all, watch this! > AdverseMartyr
02/06/2015 at 10:04

Kinja'd!!!0

I looked into that, but I'm grandfathered in on a cheaper plan they no longer offer. And Verizon not going out of their way to be helpful to their customers has not surprised me in years.

I would switch carriers in a heartbeat if anyone else had comparable network coverage.